Returns
Last updated 2026-09-01
The short version
You have 30 days from delivery to return anything that is not right. Return shipping is on us.
What we can accept
- Unworn and unwashed, with tags still attached
- In its original packaging
- Within 30 days of delivery
What we cannot accept
- Pierced jewellery — for hygiene reasons
- Items marked final sale on the product page
- Anything visibly worn, altered, or washed
How to start a return
Email help@girlsflare.com with your order number and which pieces are going back. We send you a prepaid label within one business day.
Refunds
Once your return is scanned by the carrier, we refund to your original payment method within 3 business days. Your bank may take another 5–10 days to show it.
Exchanges
We do not run exchanges directly — returning and reordering is faster. If the size you want is low in stock, tell us when you email and we will hold it for you for 7 days.